Response to Request for Information

Maling Date:

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The Paid Family Leave (PFL) has received your request for payment information. We are unable to process your request because:

There is no current claim on file under your name.

Your request was for unemployment insurance (UI) information. Please call one of the following toll-free numbers for assistance:

English:

1-800-300-5616

Chinese:

1-800-547-3506

Spanish:

1-800-326-8937

Vietnamese:

1-800-547-2058

Under the law, the Disability Insurance (DI) and Paid Family Leave (PFL) programs retains claim records for no more than three years and benefit payment records for no more than nine years.

To maintain confidentiality, we require the following information before we can satisfy your request:

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If you have any questions after reading this form call ‎1-800-480-3287 for DI claims, or ‎1-877-238-4373 for PFL claims. TTY (non-voice) access (for deaf and hearing-impaired persons only) is available at ‎1-800-563-2441 for DI and ‎1-800-445-1312 for PFL claims.

DE 2470B Rev.1 (9-21) (INTRANET)

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DI / DE 2470B

Response to Request for Information